Shipping policy

Shipping & delivery

Each order is personalized before dispatch.

Rates

United States: standard shipping is $10, or free when your order reaches $100 after discounts. International standard shipping is $10 per order. Charges are displayed in your checkout currency.

Estimated arrival

U.S. orders generally arrive in 2–3 weeks; allow up to 4 weeks during busy holiday periods. For the UK, Canada, Australia and Europe, allow 3–4 weeks, or up to 5 weeks in peak periods. These are estimates, not guaranteed dates. Other worldwide destinations may take longer; contact us for guidance before ordering.

Hand-painted oil portraits have their own creation schedule shown on the product page. Your items may arrive separately.

Contact support@dearpawstudio.com within 30 minutes for an address correction. Skip the Line prioritizes artwork creation and does not change courier transit times. Military addresses are not supported.